For landlords
Landlord questions and answers
Answers to the questions landlords ask us most often. We can talk through the right service for your property and give you the full terms before you instruct us.
How much does it cost to let my property?
Tenant Find starts from £450 and a joint tenancy is £500. AML and credit checks are charged separately. Managed lettings start from £150 setup plus 10% management. We will explain what is included and provide the full terms before you instruct us.
Do you offer a fully managed service?
Yes. We can handle marketing, enquiries, tenant liaison, rent collection, inspections, maintenance coordination and reminders for key property documents.
Can I ask you to find a tenant and manage the property myself?
Yes. Tenant Find is available if you prefer to take over the ongoing management after the tenancy starts.
How will you market my property?
We use professional photography, a floor plan and a 360° virtual tour as standard. We advertise on our website and Zoopla and handle enquiries and viewings.
How do you handle viewings?
We offer evening and weekend viewings around people’s lives. Where a property is vacant, we can sometimes arrange a same-day viewing, subject to team availability. We do not wear uniforms or work to letting targets; the focus is on showing the property and finding the right tenant. If we do not let the property, we do not earn our letting fee.
Do you provide a rental valuation?
Yes. Contact us to arrange a free, no obligation rental valuation and discuss the likely market for your property.
What happens if a repair is reported?
Tenants can report repairs through PropertyFile 24 hours a day. For managed properties, we liaise with the tenant and arrange the next steps with you and suitable contractors, in line with your management instructions.
Can you help with more than one property?
Yes. We work with individual landlords and portfolios across our service areas.
View landlord services · Request a rental valuation
Talk to the team
Call 01254 449034 or use our contact form. Our phones are open 8am–10pm, seven days a week, including Sundays.
